Do you deliver outside of the UK?
No. We only deliver to the UK mainland.
How often do the prices change for these products?
We strive to offer the best possible price for our products. If you still manage to find a product priced cheaper with another UK online retailer, we will try to match the price!
Make sure to meet all terms and conditions by filling in the Price Match Promise tab available on each product page.
You can also contact our sales team directly with your discovery via email (firstname.lastname@example.org), live chat, or call us on 02380 002388.
Can I shop badminton gear for competitive players?
Yes, of course. We sell brands known for developing the highest quality bandminton equipment such as Yonex, Li Ning, Victor and many more.
We are aware that fine margins can be the the difference on-court, so you need the right equipment to maximise your game. We stock all the major racket model series like Astrox, Arcsaber, Nanoflare, Satelite, Aeronaut ranges plus many more.
How fast will my order arrive?
For almost all products you'll have 2 options: next working day or 2 to 3 working days for UK mainland. We can offer this because we hold ALL stock on the website in our warehouse for immediate dispatch.
Please note for racket customisation jobs such as restringing you'll need to add up to 2 days extra for delivery so that we can do a quality job and not rush the process of stringing your racket perfectly for you.
What is your return policy?
Our return process is very simple. We offer a 30-days window to return defective or wrong products. For more details, go through our dedicated return/exchange policy page.
Do you offer any discount if I buy more than one of your products?
Yes. Many of our rackets will offer 5% off your order if you order 2 or more of the same racket. For badminton shuttles, we will show a volume matrix so you can see what discount will be applied by the volume you order.
Can we process orders on badmintonhq.co.uk over the phone?
We are an online store, for PCI compliance & security reasons we can't take orders over the phone. You can easily order our products in a few clicks.
You can also call us on 02380 002388 (UK) to understand the process or opt for our live chat assistance.