Victor Badminton Thermobag Basic
Victor Badminton Thermobag Basic
Victor Badminton Thermobag Basic
- Product description
- PRODUCT DELIVERY
- RETURNS / WARRANTY
- PRICE MATCH
Product description
PRODUCT DELIVERY
UK Mainland Delivery
FREE if over £75 or £4.95
Standard 2-4 days delivery.
Express (Mon-Fri) 1-2 working days £5.95
Order by 1PM Monday-Friday for Next Working Day UK delivery.
Full Badminton Delivery Buying GuideInternational Delivery
Unfortunately, due to Brexit, we will no longer be shipping outside of UK Mainland.
RETURNS / WARRANTY
Easy Returns
UK Customers
We have a simple 30 days (can be extended) upon receiving the order policy, but we will be flexible and extend this if it's a gift for a specific event, such a a birthday, this can be done by simply ticking the the gift option when purchasing.
We provide a part filled returns form for all UK orders, simply follow the process below:
To find your local collect plus shop: https://www.collectplus.co.uk/store-locator
See here for our full returns details & information.
Our UK Address for returns is:
Badminton HQ
Unit 1, Greabridge Business Park
Budds Lane,
Romsey,
Hampshire,
England
SO51 0HA
Warranty Policy - Our Risk Free Support
Within 30 Days of receipt of the items?
Simple 30 days retailer warranty on all orders with genuine manufacturer defects.
More than 30 Days?
We work with the brands/suppliers to see if it can be covered under warranty for you (usually it is, but depends on the way the damage has occurred).
Still not covered but within 6 months of purchase?
We offer a crash replacement policy, where we offer a goodwill policy of 20% discount off your next order with us for the same/alternative replacement item, not including postage costs.
PRICE MATCH
Price Match Promise
It's this simple - Find it cheaper anywhere else in the UK & we'll match it! Subject to conditions (see below).
So how does it work?
- Fill in the form on the right with all the relevant details requested. Alternatively you can call our team on 02380 002388.
- We'll email you or call you after we review the price match request.
* By requesting the price request you have checked it meets the requirements below
The boring conditions bit:
- Make sure the item being sold elsewhere is new and include a direct link to it.
- Unfortunately we're unable to match prices for websites based outside of Mainland UK, unauthorised brand stockists, or 3rd party sites such as Amazon or eBay.
- The item must be in stock and actively being sold.
- At our own discretion we can refuse to offer the price match. Where this is the case we will offer you a full refund, this is rare, but there are exceptions. We will offer to refund the order in full if this happens.
- The product is identical to ours in brand, colour, size and model number.
- We cannot provide retrospective price matching after you have already purchased from us in the past, as we cannot verify if on the date of original purchase the price of the alternative retailer you may ask us to price match with.
- Strings and Shuttlecocks excluded.
- Yonex products are excluded from this offer.
We provide a simply returns form with all orders, if you’re not happy after receiving the item within the first 30 days, you’re able to return it for a refund. This does not cover product warranty periods.
EASY 30 DAY RETURNS
We aim to make sure your order, delivery, products and service from ourselves is of the highest possible standards. Our staff are highly trained to make sure all our customers are properly looked after to ensure the sport is properly supported by ourselves as a shop
Need Help? Call us on +44 (0)2380 002388 or email us on sales@badmintonhq.co.uk
SERVICE PROMISE
BUY NOW PAY LATER
Our Prices are price checked every day against all major competitor retailers to ensure we’re offering you the best possible deals! Combined with this IF you do find a price better than ourselves we price to beat it by 10% of the difference in addition (Excluding Yonex products. Excluded all Strings and Shuttlecocks).
If this is the case you can either complete our price match promise form online, or call us on +44 (0)2380 002388 or email us on sales@badmintonhq.co.uk
